Vacuum-Direct.com Awarded No.1 in Customer Satisfaction by Rakuten.
Online retailer Vacuum-Direct.com has recently been award “No.1 in Customer Satisfaction” by Rakuten.com Shopping/Buy.com. Official release and presentation of the award was held during the Rakuten Expo West 2014 held in Long Beach, California. Vacuum-Direct.com is currently owned and operated by Buy Direct, LLC, and sister company Housewares. THe companies have retail housewares and related products through brick and mortal locations and online.
A total of 10,000 US retailer were competing for the coveted Rakuten Customer Service Award. Vacuum-Direct.com was chosen as the recipient in recognition for its unparalleled dedication in servicing customers. With the Company’s recent award, Buy Direct and Housewares founder Todd Bingham said,
“We are proud to be recognized for the dedicated support we offer our customers, something that rarely happens in the retail world. The ecommerce sector of retail business tends to remove much of the human element from the customer interface. Receiving the award reinforces the importance of service elements and the fact that they are recognized by online consumers and remain important to our success and relationships.”
Over the past decade of continue online success has support Vacuum-Direct.com in order to expand into multiple location and retail showrooms. Emphasis on customer service and brand relationships have supported the company to strive forward with much greater online and consumer marketplace growth throughout the floor care and housewares industries.
Vacuum-Direct.com is one of the leading floor care retailer based in Michigan, owned and operated by Buy Direct. The company retails floor care and houseware brands which include: Dyson, Miele, SEBO, iRobot, RugDoctor, Blueair, and many more.